From an early age, each of us recognized the power of words. Every parent remembers when their child learned how to say "no" because they kept saying it over and over and over. Instead of hitting another child over the head, we taught our children to "use your words" to ask for something or to express themselves. We use words to describe what is and what should be. We use words to ask questions and give answers. We string words together into sentences to tell stories or explain problems. Small words, big words. It doesn't matter -- words are powerful. We understand this because all of us have a few words we hold on to. Words spoken to us by a mom or dad, a teacher or a coach, a friend or a boss. These words are forever lodged in our memory banks. They might be the words we go back to encourage…
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