For the second day in a row, I’m at Firestone Tires on Lake Murray Boulevard having work done on a car. In this case, it’s routine work on Tonya’s van before her parents arrive. As I’m waiting, the two front desk workers get in a verbal shouting match about how to schedule appointments. One of them is the manager and she is giving as good as she is receiving. The ironic thing is that myself and another customer are less than ten feet away. The lady next to me can hear them over the music playing on her iPod.
The best part is when the phone rings and the employee picks it up and answers in a sweet voice. Then goes back to shouting.