One of the most important parts of being a coaching leader is learning to ask the right questions.
Here’s a good example. If something doesn’t out the way it was supposed to, do you ask “Why did you …?” This immediately puts the other person on the defensive and back-pedaling people can be dangerous people.
A better question might be, “How can we …?” This invites a solution rather than placing blame. It also involves the leader in helping ascertain the solution.
Which question do you most often ask?